View current and past bills, check your usage and rates and start, stop or move services. So we looked it up. Smart Meters for ComEd Customers. ConEdison got its start in 1823 when it was called the New York Gas Light company. One of the worst companies and customer service I've ever come into contact with (and getting into contact in itself was a TIRESOME, almost impossible effort). But I guess ComEd deserves a portion of the credit for hiring such exemplary individuals. Original review: Feb. 5, 2021. We have never even had ONE late payment. I paid my final bill on December 16th. This company is not yet accredited. Originally Posted by wp169 I asked the previous ConEd guy who said the old meters weren't accurate if I was going to be charged for all the years the Con Ed New Smart Meters - Westchester County - New York (NY) - Page 4 - City-Data Forum I'll pay it off later & do the same thing the following time. These smart meters automatically capture information about electricity consumption and then transmit it back to the electric company. CONED is the biggest scam I have ever seen. I don't live in that building." You must have a communicating interval meter to use this program. This company is not yet accredited. Today, it provides energy to more than 10 million people across New York City and Westchester County. Consumer complaints and reviews about Con Edison Staten Island, New York. Perhaps their atrocious, 1998-like website functionality, or their half-dozen different numbers to call, which of course always lead to ridiculous, Byzantine voice menu hell, seldom resulting in being able to speak with a human being. ConEdison uses solar energy, wind or water to bring electricity to your home or business. Also, by the time I opened the mail, it was already scheduled for disconnection. EMF protection and EMF shielding … DO NOT go with COMED at all. They are an idiotic, bureaucratic government-like edifice that should be put to sleep. I HAVE PAID OVER $350 DOLLARS. A guy came very quickly. When I called them, they told me that they can't do anything but to wait 12 months in order to re-enroll again in the automatic payments system. Smart Meters Between now and 2022, we will be installing nearly 5 million smart meters. smart meter contractor urinating in public. Even if you do have one, you may not be sure exactly what a Smart meter is, how it works and if it's really any better than the old meter. All Rights Reserved. I noticed something, that in my old house the meter was not a digital but in the new house the meter is the smart one. You all do an Excellent Job! Right now should be a discount in my option but that would be a joke. FAQ. To remove smart meters in Westchester, Con Ed charges $104.74 for each electric meter and $93.81 for each gas meter. A big tree limb hit the electric service wire that runs across the street and causes a big lean in pole no. Smart Meters for Your Home and Business. We have solar panels on our roof that generate electricity back into our grid when we are producing more energy than we are consuming. Additionally, why is the delivery portion of the average monthly con ed bill 75% or more of our monthly bill? When I called to ask about the change in my supply charge, the lady who answered me said that the average usage of the neighborhood is around this number, also the previous tenants’ electricity usage was around this number! Additionally, you can set up automatic payments through your online account. During the assessment, you can get energy-saving products installed for free, including programmable thermostats, hot water pipe insulation, advanced power strips and WaterSense showerheads. If you have a choice, avoid them at all cost! Due to having previous bitter experience with ComEd, I was not hopeful that they would be accommodating in spite of the pandemic. Choose from a 21-hour or 2-hour notification program in which you have 21 or two hours notice to reduce your electric usage. Submit your own meter reading through the app, by email or online. It is impossible to determine if these Con Ed price increases correspond, or not, to the approved state of NY price increases that have been negotiated by Con Ed and approved by state lawmakers. This is the worst service that I have ever seen. But several hours after they left, the strange smell was gone. Your Monthly bill will decrease for the first month and then they will start charging you more and after one year, they will charge you a big amount. They are not a business. ConEdison will pay you to temporarily reduce your electric usage. I canceled my service, calling on November 30th to end December 1st. (according to her that is the average use of energy in the neighborhood!) I just don't understand during the night no lights on and I only sleep with a fan and my heat is again set to 64. The department that handles this within our service provider of ConEdison is called Net Metering. Its location on this page may change next time you visit. Enjoy reading our tips and recommendations. My service wire got detached from house from the tension BUT unless you lose power they won't fix anything. Unsubscribe easily. Unsubscribe at any time. We have no idea if it affects the electric smart meters as well. A lovely lady by the name of Yolanda answers my call. This would mean I have to be outside during the entire day (every day of that billing period) to account for this credit as these hours are never identified on our monthly bill. News February 11, 2021 February 11, 2021 They play the wait and see game and then say nothing wrong with the meters. They have a monopoly on NYC so you usually have no choice to go with them. Customers who have smart meters installed at their homes can enjoy: Access to online energy-management tools, high-usage alerts and weekly reports summarizing daily electricity usage to help manage electric bills. Due to Covid 19 we are sick, unemployed, low on money, and this is how ConEd treats us. The plan is to reduce spikes in demand by using … All Rights Reserved. There are also reported issues per electric billing going up and/or going wrong due to the new smart meters. Smart Meter Guard Cover protection is designed to protect, block and shield EMF and RF radiation emitted by Smart Meters. I called and they said they would not refund the money, I would have to ask for the reimbursement through my old apartment or have my old apartment contact them, pay the services and they would reimburse me. They’ll provide you with more information about your energy use so you can make better energy decisions. Today (1/21/2020) I received a deduction of $213.44 from my bank account. Even when you are trying to pay! ConsumerAffairs is not a government agency. Smart meters help you save money by giving you more control over your energy use, eliminating estimated bills and offering quicker response times during outages. It's winter so they can't shut it off. ComEd implements a number of smart energy practices including a smart grid that offers fewer and shorter outages, a reduction in the use of fossil fuels and easier integration with renewable energy sources like wind and solar power. It's just a rip off. Once the smart meters … The new house is almost the same size as the old one, the appliances (fridge and microwave) in the new house are smaller and energy saver (LG). Both amounts were still undoable in my current position. Con Edison lags in smart meter technology, which is already in about half of American homes. Or maybe it's just what happens when you give a company a monopoly, and they no longer care because they don't have to. One possible “Con” is that the utility companies can set the unit rate rate of the smart meter on-line without the consumers being aware, and one particular concern is they can change how the (electricity) meter handles the way it charges for Power Factor (PF). We learned this month that, after a $3400 gas bill (supply and delivery) for the 4/15-5/15/20 time period, that the smart gas meter had malfunctioned. See reviews below to learn more or submit your own review. I have never had an employee there act this way towards me, I've never had a problem with anyone in the decade I've been with them. Even if the appliances were not energy star (fridge and microwave), how 2 appliances would duplicate the amount of electricity usage in one month!!! Our insured contractors from Aclara Smart Grid Solutions, Precision Pipeline Solutions, or Southern Cross, will install your smart meter. I look at my ComEd app a lot and I can't believe from hour to hour my bill goes up 10 to 15 cents and I haven't sometimes even woke up yet. Con Edison moves first with a planned $1.3 billion, 4.7-million-unit smart meter deployment. They told us "but don't worry, if you send a real reading of your meter then we will retroactively update you account and credit you back". We use another ESCO for electric supply FYI, so that is not a Con Ed issue. I even escalated the complaint to a Coned supervisor but the same response came to me: the average usage of electricity for this house is around the same number you have so it’s normal!!! Energy sources: It'll be worse if you don't reach out. They dig on one of the gas well near my house and did something, then they covered it. Or 50% down, paid off in 6 months. I proceed to provide her with my account info while explaining the reason for the skipped payments (in an effort to gain compassion). Thank you so much to your team for their tirelessly work restoring Power in our community. None. The reality is, Con Ed would have been put out of business decades ago by even a slight amount of competition. Con Ed's own tech examined the meter, then told us that there was a broken part in the meter, and "the meter was spinning too quickly." ComEd gives you a free energy assessment that shows you where you can reduce energy usage and save money. You can report a power outage or street light outage on ComEd’s website or via its mobile app. If you choose not to have a smart meter, Con Edison will be required to send a meter reader to your home. They don't innovate, they don't provide good service, and they are nearly impossible to get on the phone. I smelled something strange, like gas leak, but not sure, so I called ConEdison for emergent gas check up. The fact that this company provides my essentials and that I have no way around them is utter torment. The scammers often request payment by … We called and the guy said, “We don’t know. Above all that, she added that this summer the number is going to duplicate!!!! Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Enjoy reading our tips and recommendations. Pay your bill, manage your service, report an outage, and more online. We’ll start sending you the news you need delivered straight to you. This company is a total failure. She actually said to me "Why would I know? Smart energy: Touch device users, explore by touch or with swipe gestures. I was WRONG. So I took a deep breath and wished for the best. Praise the Most High God Jehovah!!! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Con Edison made a huge billing mistake. OR IF THE PAYMENT can be stopped BY ME they will not reimburse the bank fee that I will be charged for that cancellation. As a newspaper editor in little ole Cleburne County, Alabama we come out tomorrow with a story on a house which may have burned down because of a smart meter, another incident of a meter apparently getting so hot it almost burned along with circuit panel inside the home and people being told either by installer or power co that if they did not replace all the wiring in their home that the meter would indeed … If nothing wrong, why did they dig their gas well and the corner of my house. When Con Ed’s project is completed, Los Angeles … I later discovered that they had imposed a few thousand dollars for security deposit. Energy assessments: However, he called for help from his company. The "meeting notes/reports" from Albany are sometimes 110-120+ pages, and are in technical speak, not regular English. A number of utlities are seeing significant increases in smart meter deployments, including ConEd and Duke, which are adding over 3 million … ComEd has installed over 4 million smart meters in homes and businesses across northern Illinois. I have to say. Now, Con Ed is trying to double bill our account for the 4/15-7/15 time period, claiming that we used another 97 therms (they want another $181+) , even though we paid their previous bills 100% in full and have proof of this. At least SIX other households in the development have been charged as much as $10,000+ for three months of gas usage and delivery, between April and June of 2020. Video of Con Edison crews installing smart meter in Staten Island. It was after 7pm during a winter storm with high winds and freezing rain when we found we had lost power. ... Smart meters help you save money by giving you more control over your energy use, eliminating estimated bills … ConsumerAffairs is not a government agency. Copyright © 2021 Consumers Unified LLC. It is obnoxious. FAQ. To my horror, when I got to the ComEd bill, it was a unfathomable amount. After testing, he told me it was not gas problem, maybe AC system was leaking. Recently purchased a 220,000 dollar home, have been with ComEd for over a year, never ever one late payment since it’s on autopay. I have to go to some grocery store - show 2 forms of ID and then call back and do the whole set up new account phone call again....Do you not have email? It says you pay a deposit if you are a NEW customer or have 4 or more late payments. BUT of Course this is my fault because I did not call them about it 2 days sooner even though I just received the bill and it's not my fault the mail is ultra slow these days. Our content is intended to be used for general information purposes only. We also have no overhead wires or poles, so this is not due to storms and repair issues for our development or home. This being the case, how have our gas supply costs not decreased proportionately? A big truck and a big digging machine arrived minutes later, and also came more guys. The families are so appreciative for all that you do. If you’re a ComEd customer you can set up an online account to manage your utility bill and usage easily. See reviews below to learn more or submit your own review. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I don't keep light on my heat is set in 64 cause I live on a second floor Apt. Tips. The Smart Meter Guard is easy to install, affordable, and safe! But of course, ComEd... it’s like Comcast... no one knows anything and they will get you all the way to canceling services because they won’t refund you 30 dollars on your statement for sucking even though you pay them hundreds of dollars every month. She responded, "ok, let me take a look and see what I can do, I'll check in periodically to let you know that I'm still on the line". They want to waste my time & piss me off I'll waste their time and money too. I switched a bank account due to COVID and my payment failed for the first time in 5 years. I asked her why the bill was so much higher than it had ever been, I, nor anybody else, was living there. You can also check current outages in your area, get outage alerts and view a map showing all current outages with estimated restoration times. It may be a class action lawsuit down the road, involving every home that has this brand of smart meter. Email Address When autocomplete results are available use up and down arrows to review and enter to select. You can also report power outages, track repair progress, view an outage map or file a claim online. Initial ComEd complaints should be directed to their team directly. We called ComEd’s automated response line for guidance and started looking for flashlights and blankets expecting a long wait before someone would get back to us. Their preparations and response times during storms are absolutely disgraceful. Since then, we have seen double digit, year over year increases in select months, in the costs of gas supply ($ per therm supplied or used), gas delivery ($ per therm delivered) and electric delivery ($ per kw delivered). An in-depth review by the World Health Organization found that the small amount of radio frequency energy produced by smart meters is not harmful to human health, Mosier said. Outage reporting: I am on autopay. Con Edison came and changed out meters, regulating valves and restriction plates so numbers returned to normal. Sign up to receive our free weekly newsletter. Additionally, I'd like to thank ComEd for making available more feasible options for businesses in this unfathomable time. Smart meters: Our business was over charged by $22, 000 in two months for steam usage. I used to live 3 minutes away (in car) from my new house, now when we moved to the new house our electricity usage went from 300 Kwh to 730 Kwh in one month! They also did something on one corner of my house, where I guess it is the place the gas pipeline come into my house. Number 9—Burglary: A single smart meter can be hacked, the house alarm system turned off because there is a remote disconnect switch in the smart meter, and a … Sign up to receive our free weekly newsletter. Besides that I may just get on a payment plan to give them a hard time like they are me. No actually they don't...Do you not have identity verification questions....No they do not...what year is this? There's days it's over 1.50 and then the next day .80 cents. As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. Her pleasant demeanor offered me a sense of calm, even though I have yet to know the outcome. We had been closed on and off since March so I hadn't been checking mail consistently. But Annadale resident Joe Nigro says he opted out of the installation of a smart meter due to health concerns associated with the devices, which … Thank you, you have successfully subscribed to our newsletter! They charge exorbitant amounts for service and I have never seen a single improvement to their systems. There is also RF (radiation) that is emitted from these smart meters which are already causing health issues from nausea, dizziness, “brain fog” as in memory issues as well as cancer. Its location on this page may change next time you visit. Access your electricity usage data and share with providers to analyze. Get buying tips about Utility Companies delivered to your inbox. But 1 hour it 2 cents then the next is 12 cents come on. As a ConEdison customer, you can pay your bill, report a problem and set up new service from the company's homepage. ComEd put me on their "black" list and I am not able to make automatic monthly payments anymore but need to call them each month, pay with a credit card and incur additional $1.75 fee. Let’s start with the fact that they are a monopoly that should be broken up. Con Edison’s human meter readers will soon be replaced by smart meters that transmit detailed power usage directly to the company. I am very suspicious of what they did. How do I know I can trust these reviews about ConEdison? Con Edison has noticed and, with the advent of smart meters, thinks it can do something about it. I am guessing there was a gas leaking, but they didn't want to admit, otherwise why did they call in more guys and trucks and fire engines to do that job? Do not sign up for budget Billing program. Our elected officials should do something about this insanely negligent company and break up the monopoly once and for all. Copyright © 2021 Consumers Unified LLC. You can also receive $30 for purchasing a new room AC unit and $110 back when you replace your thermostat with a smart thermostat. Con Edison bills whatever they wish and do not care about customer complaints. Smart meters emit pulsed microwave radiation which has been found by numerous studies to be health damaging. Westchester, Con Edison lags in smart meter can emit these pulses on average 10,000 to 190,000 a day all... Tips and giveaways from ConsumerAffairs in this unfathomable time I took a breath! Of competition of $ 213.44 from my bank account meter vicinity I had none these. 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